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Research Capabilities 

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Social Listening

  • ​Discover real time consumer insights including trends, topics & influencers in social media across 187 languages

  • Monitor brand’s online presence, actual events, and campaigns to track KPIs to improve business performance

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Social Media Analytics

  • Analyze a variety of social media channels and those of the competitors including Facebook, Twitter, Youtube, Linkedin, Instagram, Pinterest and TikTok in real time

  • Incorporate advanced social media analytics methods – text-mining, image analytics, voice analytics

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Social Media Training

Working with the executive education team at Curtin Business School, we provide research-led specialized social media training for a variety of sectors including education, and small medium enterprises. 

Training programs include:

  • Social Media Marketing Foundation and Mastery

  • Social Media Analytics

  • Social Media Marketing in China

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Platform Building

  • Customised evidence-based platform offering comprehensive analytics, real-time monitoring, and sentiment analysis using social media data.

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