
Research Capabilities

Social Listening
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​Discover real time consumer insights including trends, topics & influencers in social media across 187 languages
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Monitor brand’s online presence, actual events, and campaigns to track KPIs to improve business performance

Social Media Analytics
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Analyze a variety of social media channels and those of the competitors including Facebook, Twitter, Youtube, Linkedin, Instagram, Pinterest and TikTok in real time
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Incorporate advanced social media analytics methods – text-mining, image analytics, voice analytics

Social Media Training
Working with the executive education team at Curtin Business School, we provide research-led specialized social media training for a variety of sectors including education, and small medium enterprises.
Training programs include:
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Social Media Marketing Foundation and Mastery
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Social Media Analytics
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Social Media Marketing in China

Platform Building
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Customised evidence-based platform offering comprehensive analytics, real-time monitoring, and sentiment analysis using social media data.


